Shipping and Refund


For Refund/Replacement and Cancellation requests, please contact the Rituals Kitchen Customer Service at +91 8010882348 (9:00am to 5:00pm IST) or write an email to

Cancellations will be considered only if the request is made within 24 hours of placing an order. Cancellation requests will also not be approved if the order has already been dispatched.

Refund/Replacement requests will be considered only if the request is made to our team within 12 hours of receiving delivery of the item. The reasons for example could be an incorrect item was shipped, or the product has gone bad. There will be no refund if the taste of the product is not to the customer’s liking or if the customer thinks it is not good enough as long as the product is within the expiry date.

Shipping Cost

We deliver anywhere in Delhi/NCR and Bengaluru. We charge Rs. 50 as a shipping charge.